The things people ask us most. If yours is not here, just message us.
How do I place an order?
Add pieces to your bag, sign in or create an account, and enter your phone number and delivery address. We contact you to confirm the order and arrange payment and delivery.
Why do I need an account to order?
Your account lets you follow your order on the Track order page and keeps your orders together.
What does Sold out mean?
The piece has no stock right now. Use the Ask about restock link on the product page and we can tell you if and when it will return.
Will my order be reserved when I place it?
Items are checked for availability when you place the order and reserved once we confirm it. If something sells out in between, we will contact you.
Can you make something custom?
Yes. We make custom laser-cut, CNC and engraved pieces to your size and finish. Tell us your idea on the contact page and we will reply by email.
How long will delivery take?
See the Shipping page. Timing for made-to-order pieces is confirmed with you before you pay.
Can I return or exchange something?
See the Returns and exchange page for the details of what we can repair, replace or refund.
How can I contact you?
Send a message on the contact page and we reply by email. You can also find our email and phone number on the contact page and in the footer.
Questions? Send the studio a message or read the FAQs.